They save you tons of time, allowing to only worry about the content, not it’s design.Here are some of the reasons why user journey map templates are so convenient:
Therefore, most of the time, there’s no need to reinvent the bike, you just need to find a good user journey map template. However, most of the user journey maps out there follow pretty much the same structure, only changing some of the components to fit their goals. And if you feel like creating your own map from scratch is necessary, go for it! We’ve already mentioned it many times: user journey maps come in all shapes and sizes. The only UX research tool you need to visualize your customers’ frustration and better understand their issues Register for free Why do you need a user journey map template?
